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- Frequently Asked Questions
0946-62-1140
Frequently Asked Questions
Please tell me how to get to the hotel & how long it takes.
~Information on how to get to the hotel~
●In case of coming by car
About 10 minutes from Oita Expressway Asakura IC by Route 386
About 5 min…Continue readingDo you pick up to the nearest station / bus stop?
The nearest station to our hotel is the JR Kyudai Line"Chikugo Yoshii Station",
The nearest high-speed bus stop is "Haki Bus Stop".
We off…Continue readingIs there a parking lot?
There is a parking lot (free) that can accommodate about 100 cars in front of the hotel entrance.
Please note that the hotel does not offer …Continue readingPlease tell me the details of the child fee.
The basic classification and price of the child fee are as follows.
Target age for infants from 3 years and over.
However, children 0 to 2 …Continue readingIs the cooking of elementary school an adult cuisine? Is it a child's dish?
In our inn,
In case of reservation with "elementary school student" "adult cuisine"
For reservations with "infant" it is "child dish".
Howe…Continue readingI have food allergies, but can I cook differently?
Customers with food allergies
Please do not hesitate to ask in advance.
It is possible to offer it by replacing it with another dish.
We are…Continue readingI can not bring in foods or drinks, do you?
Ryokan received a diploma from "Government restaurant (business inn (Ryokan)") from the administration,
We are always at work.
That is like …Continue readingCan I order additional cuisine on the day?
We also inform you of additional cuisines.
Serving sea bream cuisine in many celebrations,
One dishes such as horse sashimi and pickles pla…Continue readingWhere can you eat meals? Can I eat in the room?
Basically, we will correspond at the meal venue.
The venue is a private dining venue or a banquet hall.
For individual banquet halls if you …Continue readingWhat does it mean that men and women's hot water alternates daily?
In this facility, men's and women's baths are changed daily so that you can enjoy several baths.
＜Combination of bath＞
“Jungle bath” ⇔ “Chi…Continue readingDo you have a family bath?
There is a “private open-air bath” that can be used as a family bath.
Since it is an open-air bath, it is spacious and spacious.
●Private…Continue readingIs there a sauna?
The sauna is located in the jungle bath and Chitose-no-yu each,
Of course there is a water bath.
The use hours are from 5:00 to 21:00.
Howev…Continue readingPlease tell me about the duration of the bath.
The public bath is open until 12:00 and the next morning from 5:00.
The bath of our inn is changing for men and women for each day.
It will…Continue readingAre there relaxation facilities?
There is a body care room "In' prove" in this facility,
We perform body care (chiropractic) treatment specializing in fascial release and ch…Continue readingDo you have a facial beauty salon?
Currently, the Facial Beauty Salon is only available for advance reservations.
Please note that treatment without reservation on the day is …Continue readingIs there Wi-Fi?
Yes, you can use it free in each room or lobby.
Please use it for the schedule of the next day and posting to SNS etc.
Passwords and notes…Continue readingIs there a smoking area?
The smoking area is located on the second floor of the lobby.
Common areas such as the dining hall, banquet hall and lobby are non-smoking…Continue readingCan I smoke in my room? Are you smoking?
Our hotel is not divided into smoking and non-smoking rooms.
Therefore, if you want a non-smoking room, we have done deodorization in advan…Continue readingPlease tell me the main amenities.
The main amenities are as follows.
【Rooms】
Face towel·bath towel·yukata·toothbrush·A comb·Rinse in shampoo·Hairdryer
【Large Communal Bath…Continue readingCan I extend checkout?
For regular hotel guests, check out time is 10 am
If you wish to extend the check out, you will be charged for an additional fee.
Please in…Continue readingIs there a yukata for children?
We prepare yukata for children (size is small, medium, large).
There is also slippers for children.
Please ask the front desk or service s…Continue readingI heard that there is a pool ...
There is an outdoor 25m pool next to the Japanese Garden in the hotel.
Speaking of summer, after all swimming pool! Popular with children.
…Continue readingIs there a curfew?
There is no curfew. In addition, the night watch staff correspond after 22:00.Is it a hot spring that will enter even during pregnancy?
There are no ingredients etc that are forbidden by those who are pregnant on the spa itself.
Although pregnant women are taking a bath so fa…Continue readingHara Tsuru Onsen"Double Musume?"
Hara Tsuru Onsen has two spring fountains with skin-beautifying effect,
It is called "Double Bihada-no-yu".
That ingredient is only for wom…Continue readingCan I do karaoke?
There is a communication karaoke machine that contains the latest song.
When you use karaoke at a party,
A separate fee of 8,000 yen (exclud…Continue readingCan I have all you can drink?
All you can drink.We accept from more than 8 people.
The fee is 3,000 yen (excluding tax) per person, and the time is up to 2 hours.
All you…Continue readingIs there a place we can have second party after dinner?
Because there is a lounge in the facility, please use as the second party meeting place.
You can also enjoy karaoke.
Advance reservation is …Continue readingIs there a shop where you can buy souvenirs etc?
We also sell sweets made using local ingredients and our original original goods.
■Shop "Asakura-do"※Enter the entrance and back (Building …Continue readingAbout kind of vending machine
The types of vending machines in the facility are as follows.
·Soft drinks (juice, tea, bottle milk, etc.)
·Alcoholic beverage(beer, Shochu…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.