1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the meal time.

    Information on each meal time is as follows.

    We are listening to customers' wishes from 18:00, 19:00, and 19:30, starting from 18:0Continue reading
  • Where can you eat meals? Can I eat in the room?

    Basically, we will correspond at the meal venue.
    The venues are private dining venues, large halls, and banquet halls.
    If you would like a sContinue reading
  • Can I order additional cuisine on the day?

    We also inform you of additional cuisines.

    Serving sea bream cuisine in many celebrations,
    One dishes such as horse sashimi and pickles plaContinue reading
  • I can not bring in foods or drinks, do you?

    Ryokan received a diploma from "Government restaurant (business inn (Ryokan)") from the administration,
    We are always at work.
    That is like Continue reading
  • I have food allergies, but can I cook differently?

    Customers with food allergies
    Please do not hesitate to ask in advance.
    It is possible to offer it by replacing it with another dish.
    We areContinue reading
  • What kind of food does your child have?

    The contents of the children's dishes are as follows.
    The content will be different for infants and elementary school students.
    Allergies caContinue reading
  • Please tell me the details of the child fee.

    The basic classification and price of the child fee are as follows.
    ※From September 2021, the cooking contents of elementary school childrenContinue reading
  • What does it mean that men and women's hot water alternates daily?

    In this facility, men's and women's baths are changed daily so that you can enjoy several baths.
    <Combination of bath>
    “Jungle bath” ⇔ “ChiContinue reading
  • Do you have a family bath?

    There is a “private open-air bath” that can be used as a family bath.
    Since it is an open-air bath, it is spacious and spacious.

    ●PrivateContinue reading
  • Is there a sauna?

    The sauna is located in the jungle bath and Chitose-no-yu each,
    Of course there is a water bath.
    The use hours are from 5:00 to 21:00.
    HowevContinue reading
  • Please tell me about the duration of the bath.

    The public bath is open until 12:00 and the next morning from 5:00.
    The bath of our inn is changing for men and women for each day.
    It willContinue reading
  • Do you have a facial beauty salon?

    Currently, the Facial Beauty Salon is only available for advance reservations.
    Please note that treatment without reservation on the day is Continue reading
  • Is there Wi-Fi?

    Yes, you can use it free in each room or lobby.
    Please use it for the schedule of the next day and posting to SNS etc.
    Passwords and notesContinue reading
  • Is there a smoking area?

    There is one smoking area at the back of the lobby on the second floor, opposite the coin locker.

    With the full enforcement of the Health PContinue reading
  • Can I smoke in my room? Are you smoking?

    With the full enforcement of the Health Promotion Law from April 1, 2020,
    Now that I am allowed to consider it as Toyado TAISENKAKU All PublContinue reading
  • Are there relaxation facilities?

    There is a body care room "In' prove" in this facility,
    We perform body care (chiropractic) treatment specializing in fascial release and chContinue reading
  • Please tell me how to get to the hotel & how long it takes.

    ~Information on how to get to the hotel~
    ●In case of coming by car
    About 10 minutes from Oita Expressway Asakura IC by Route 386
    About 5 minContinue reading
  • Is there a parking lot?

    There is a parking lot (free) that can accommodate about 100 cars in front of the hotel entrance.
    Please note that the hotel does not offer Continue reading
  • Do you pick up to the nearest station / bus stop?

    The nearest station to our hotel is the JR Kyudai Line"Chikugo Yoshii Station",
    The nearest high-speed bus stop is "Haki Bus Stop".

    We offContinue reading
  • Please tell me the main amenities.

    The main amenities are as follows.

    Face towel·bath towel·yukata·toothbrush·A comb·Rinse in shampoo·Hairdryer

    【Large Communal BathContinue reading
  • Can I extend checkout?

    For regular hotel guests, check out time is 10 am
    If you wish to extend the check out, you will be charged for an additional fee.
    Please inContinue reading
  • Is there a yukata for children?

    Yukata for children is also available.
    There are three sizes: small 75 to 90 cm, medium 100 to 120 cm, and large 130 cm to 145 cm.

    There isContinue reading
  • I heard that there is a pool ...

    There is an outdoor 25m pool next to the Japanese Garden in the hotel.
    Speaking of summer, after all swimming pool! Popular with children.
    Continue reading
  • Is there a curfew?

    There is no curfew. In addition, the night watch staff correspond after 22:00.
  • Is it a hot spring that will enter even during pregnancy?

    There are no ingredients etc that are forbidden by those who are pregnant on the spa itself.
    Although pregnant women are taking a bath so faContinue reading
  • Hara Tsuru Onsen"Double Musume?"

    Hara Tsuru Onsen has two spring fountains with skin-beautifying effect,
    It is called "Double Bihada-no-yu".
    That ingredient is only for womContinue reading
  • Can I do karaoke?

    There is a communication karaoke machine that contains the latest song.
    When you use karaoke at a party,
    A separate fee of 8,000 yen (excludContinue reading
  • Can I have all you can drink?

    All you can drink.We accept from more than 8 people.
    The fee is 3,000 yen (excluding tax) per person, and the time is up to 2 hours.
    All youContinue reading
  • Is there a shop where you can buy souvenirs etc?

    We also sell sweets made using local ingredients and our original original goods.

    ■Shop "Asakura-do"※Enter the entrance and back (Building Continue reading
  • About kind of vending machine

    The types of vending machines in the facility are as follows.

    ·Soft drinks (juice, tea, bottle milk, etc.)
    ·Alcoholic beverage(beer, ShochuContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.